Support

Email support@nudgewrite.online. We reply within 2 working days.

The shortcut does nothing

Open chrome://extensions/shortcuts and check that "Open NudgeWrite" is set to Cmd+E (Mac) or Ctrl+E (Windows). Another extension may already use that key. Pick a different one there if so. Click into the text box first, then press the shortcut.

It does not work on a page

Chrome blocks extensions on some pages, such as the Chrome Web Store and chrome:// pages. On normal sites, select your text and press the shortcut. For the one-click star on selected text, switch the site on in NudgeWrite settings.

Billing

Cancel or change your plan from the link in your payment receipt email. To ask for a refund, write to support within 7 days of your first payment.

Report a problem

Tell us what you pressed, the website, and what you expected. Never send passwords or private messages. A screenshot with sensitive text hidden is enough.

Your data

See the privacy policy. To delete everything stored in your browser, use "Forget everything learned" in settings, or remove the extension.